Date and time in Perth, Western Australia is Monday, February 06, 2012 12:42:43 AM AWST


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MMRS™ is an advanced system for collecting, storing and reporting mine production and related information. In particular, the data model has been refined and expanded to cover most data types, processes and functions encountered in surface and underground mining.

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Industry News


Thursday 17th February, 2011

WMRS v2 - After successful pilot implementations and a recent group of major enhancements WMRS v2 is scheduled to be rolled out to 13 new operations worldwide by mid year.

Wednesday 27th October, 2010

WMRS v2 is in its final stages of development. Stay tuned for news on upcoming deployments.

Monday 27th September, 2010

MIS completes a successful rollout of MMRS v4 at AngloGold Ashanti's Geita gold operation in Tanzania.

Thursday 23rd September, 2010

We are currently developing our most recent upgrades to the WMRS Incident Management module with help from experts in the field of safety and risk management.


Contact Details

Head Office: Suites 1-2, 7 Gympie Way Willetton, Perth, Western Australia 6155
Phone: (+61) 8 9457 1849
Fax: (+61) 8 9457 1459
Email: Send enquiries to: admin@miningis.com.au
sales@miningis.com.au
support@miningis.com.au


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Support Desk Promise

MIS supports and maintains all licensed software components and maintains a rigorous approach to assisting clients to get the very best out of their products. The team is dedicated to providing all our licensed partners with the following support services:

  • Maintain a dedicated telephone number, fax number and email address through which users of licensed software may report issues experienced with the use of the software or request assistance or advice.
  • Assignment of all calls with a unique incident identifier and log each call in a database together with details of the time of the call, a description of the call and the user reporting the call and such other details as may assist in the resolution of the call.
  • Analyse and diagnose any issues or anomalies in licensed software, by means of remote access or by means of an on site visitation where necessary.

Updates and New Releases

MIS values its client partnerships and is committed to delivering them the best quality products by providing updates and new releases on a regular basis. The team is dedicated to providing its loyal partners with the following services:

  • Performing preventative maintenance on all our products regularly to ensure that the software continues to comply at all times with its specifications.
  • Deliver all updates and new releases promptly when they become available.
  • Notify in writing any changes necessary to maintain the updated version functioning correctly.
  • Supply amended documentation to describe the facilities and functions of the software as modified or enhanced by updates or new releases.
  • Provide ongoing support for the version of software being used at any particular time for 2 years after an upgrade is announced, in the event that the end user does not choose to implement the update or new release.
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